Privacy Policy – Jollof Society

At Jollof Society, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use and safeguard your data when you visit our website or place an order.

1. Information We Collect

When you use our website, we may collect the following information:

Personal Information

Name
Email address
Phone number
Billing and delivery address
Order details
Payment information (processed securely via third-party gateways such as Stripe or PayPal)

Technical Information

IP address
Browser type
Device information
Cookies and usage data

2. How We Use Your Information

We use your information to:

Process and fulfil your orders
Manage payments and deliveries
Respond to enquiries and customer service requests
Improve website performance and user experience
Send order confirmations and important updates
Comply with legal obligations

We do not sell, rent or trade your personal information to third parties.

3. Payment Security

All online payments are processed securely through trusted third-party payment providers. Jollof Society does not store your full card details on our servers.

4. Cookies

Our website uses cookies to:

Enable cart and checkout functionality
Improve browsing experience
Analyse website traffic

You can disable cookies in your browser settings, but some website features may not function properly.

5. Data Protection

We implement appropriate security measures to protect your information from unauthorised access, disclosure or misuse.

Only authorised personnel have access to customer information for order processing and support purposes.

6. Marketing Communications

If you opt-in to receive updates, we may send promotional emails. You can unsubscribe at any time using the link provided in the email.

7. Third-Party Services

We may use trusted third-party services (e.g., payment gateways, delivery partners, analytics tools) to operate our business. These providers process data in accordance with their own privacy policies.

8. Your Rights

You have the right to:

Request access to your personal data
Request correction of inaccurate information
Request deletion of your data (where legally permitted)
Withdraw marketing consent

To make a request, please contact us at:
Email: [Insert Email Address]

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date.

10. Contact Us

If you have any questions regarding this Privacy Policy, please contact:

Jollof Society
Email: hello@jollofsociety.com
Phone: + 44 07870 567 269
Address: Brookscroft, Birchwood Park Ave Sevenoaks BR8 7AU